Customer Service

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Toll free 800 8040

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Customer Service

As a trusted insurance provider, ADNIC is committed to offering customers reassurance and excellent customer service 24 hours a day, seven days a week.

To contact a member of our team please call us on 800 8040, or email us at contactcenter@adnic.ae or if you have any questions, concerns, or other enquiries, you can speak to one our customer service representative via a live web chat; this feature is available from 8 am to 5 pm, Saturday to Thursday.

To get started, please click one of the links on the left. 

Alternatively, you can visit your local ADNIC branch.  

For a complete list of our branches please

click here

To download ADNIC Customer Complaint Procedure please

click here