Individual claims
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Medical Insurance

Medical Insurance

SHIFA Individual/Family Medical Insurance

Our SHIFA medical insurance programs provide cover inside the UAE and Worldwide with the facility of direct billing to provide reassurance to you and your family. We have created a tiered medical insurance offering to simplify the process of selecting medical coverage and to ensure our customers have the level of insurance that best fulfills their needs.

Our new, streamlined 4-tier system consists of Platinum, Gold, Silver and Bronze. Each tier comes with a clearly defined set of benefits – all you have to do is select the one that’s most suitable for you.

Our value-added benefits:

  • Our range of value-added features has been carefully selected to give you and your family reassurance. Here are a few of the features you can look forward to:
  • Pre-existing and chronic medical conditions covered up to annual limit
  • Maternity cover up to the annual limit (Waiting period applicable, if stated in your Policy)
  • Medical expenses due to work related injuries and illness covered
  • Annual limit up to AED 5 Million (Platinum)
  • Optional dental and optical covers
  • Direct billing facility in 197 countries with over 750,000 providers globally
  • Reimbursement of claims at actual cost outside ADNIC network

To download medical color coded sales brochure click here

Are you interested in Medical Insurance for Dubai Residents ?


Are you interested in Medical Insurance ?


Are you an existing customer?

If you require further information regarding your Medical Insurance policy, or need help with a claim, please visit our customer services section.

Customer Services

View our medical network

If you need information about our medical network coverage of all the medical centers in UAE, please

click here